5 Comments

Why Apple is Awesome

Went to the apple store at the mall. K dropped her touch in a clean toilet last week and it hasn’t functioned since.

We took it to the Apple store. It was packed, which is what you would expect of a store full of expensive merchandise in the Rust Belt during a recession. We had to make an appointment for the genius bar about an hour out.

I thought best case, they could repair it and we would be charged. Worst case she could buy herself a new one.

They replaced it.

It was 5 days out of warranty, not that a high dive into the commode
would have been covered in the first place, but how awesome is that.

That is why Apple is successful.

That is why people are willing to pay a premium.

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5 comments on “Why Apple is Awesome

  1. Agreed. My husband cracked his screen on his iPhone after having it 9 days. They replaced the whole phone.

  2. And by the way, I read the title as “Why Applesauce is awesome.” I continued on because I, too, like applesauce.

  3. “It was packed, which is what you would expect of a store full of expensive merchandise in the Rust Belt during a recession.”

    This, like a completely packed mall parking lot continue to astound me.

    Apple is pretty awesome.

  4. But don;t try to have them fix an IPod that is several years old – they won’t do it. And I was willing to pay a fair price for them to fix it. They’ll tell you they don’t have parts and offer you an insulting amount of credit to upgrade. While I agree they will take care of you during the warranty phase, they don’t do much to service their products once they decide they don’t want to anymore.

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