Went to the apple store at the mall. K dropped her touch in a clean toilet last week and it hasn’t functioned since.
We took it to the Apple store. It was packed, which is what you would expect of a store full of expensive merchandise in the Rust Belt during a recession. We had to make an appointment for the genius bar about an hour out.
I thought best case, they could repair it and we would be charged. Worst case she could buy herself a new one.
They replaced it.
It was 5 days out of warranty, not that a high dive into the commode
would have been covered in the first place, but how awesome is that.
That is why Apple is successful.
That is why people are willing to pay a premium.